Do you deliver outside the UK? So, if you need to return something for whatever reason then there are a few rules you will need to follow so that everything runs smoothly. There are regulations that protect you and these are called the Consumer Contracts Regulations. Including your VIN details and an explanation of why you would like to return your order, we will find the correct part you need and advise on processing the return, if necessary. Although, we'll be happy to help you find the compatible part you require and simultaneously arrange a return.Please be aware of the following points in relation to a return. Please do not post the return until it has been approved by the Official Store Team.
If the items have been damaged or destroyed, we will not accept the return and you must pay for the cost of the damage. For this reason, please only send items back to us via a trackable postal service. Direct and our team will be happy to help.
1.1 Can I order any of the Toyota products by telephone? Form and the team will be more than happy to help! 1.2 What if I can't find the item I'm looking for? Form including the VIN details of your vehicle and we'll find the compatible part you require.
If it's not listed, we'll create a custom request to make sure you get the part. 1.3 How will I know if my order has been received?
2.1 How do I pay? 2.2 Can I get a VAT receipt?Yes, the invoice included in your order qualifies as a VAT receipt. And the team will assist further. 3.1 How much does it cost to have my item(s) delivered? Order contains TWO or more items.
Order is to mainland UK. 3.2 How long will it take for my order to be delivered?Form and we'll look into it to make sure you get your order as soon as possible. 3.3 Do you deliver outside the UK?
4.1 How long do I have to cancel my order? Orders are dispatched Monday to Friday. If you placed your order on Monday-Friday, you have until 1pm on the same day you made the order to cancel. 4.2 What if I miss the cancellation window? Unfortunately, if your order has already been dispatched then we will have to arrange a return for the order.
Although, we'll be happy to help you find the compatible part you require. 5.2 Can I return my item(s)? Please be aware, if the item(s) has been damaged or destroyed, we will not accept the return and you must pay for the cost of the damage. The only exceptions here are instances where the Toyota team deem an item(s) to be faulty or when the wrong item(s) has been sent - a separate procedure is followed here which will be communicated to the customer accordingly.5.3 Can I return an item to any Toyota dealership? As our Official Store Team are not technically trained, we are unable to diagnose or advise on repairs. Where possible, please refer to your Owner's Manual. Alternatively, you can contact your local Toyota Centre for advice. 7.2 I have a query, I would like to speak to someone, who do I talk to? About the Toyota Official Store. We are proud of our heritage and reputation for offering genuine products of the highest quality to our customers. Why use Toyota parts and accessories? No-one understands your Toyota better than us. Our range of products is constantly expanding so unfortunately we can't list everything for every model.
And we'll do everything we can to help. We deliver from our central warehouse to anywhere within the mainland UK (excluding Gibraltar and British Sovereign Bases Cyprus). Please note : For items to be delivered to Highlands and Islands, Channel Islands, Isles of Scilly and Isle of Man there will be a courier surcharge levied.
We hope that you enjoy browsing our store and find what you are looking for. Visit our Official Toyota Store. This item is in the category "Vehicle Parts & Accessories\Car Parts & Accessories\Exhaust & Emission Systems\Oxygen Sensors". The seller is "toyotaofficialstore" and is located in this country: GB. This item can be shipped to United Kingdom.